Privacy Policy - Gardener Feltham

At Gardener Feltham, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services.

Information We Collect

When you use our services, we may collect the following types of information:

Personal Identification Information: Name, email address, phone number, and mailing address.
Payment Information: Credit card details and billing information.
Service Usage Data: Details about the services you request and how you use them.
Technical Data: IP address, browser type, and operating system.

How We Use Your Information

We utilize the information we collect for various purposes, including:

Providing and maintaining our services
Processing transactions and managing billing
Improving our website and services based on your feedback and usage
Sending promotional materials and updates related to our services
Ensuring compliance with legal obligations

Data Protection and Security

Your privacy is important to us. We implement a variety of security measures to maintain the safety of your personal information. These include:

Encryption: Sensitive information is encrypted during transmission.
Access Controls: Only authorized personnel have access to personal data.
Regular Security Audits: We conduct periodic reviews to ensure the integrity of our data protection practices.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.
Legal Requirements: When required by law, we may disclose your information to comply with legal processes, enforce our policies, or protect our rights.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you interact with our site. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly.
Performance Cookies: Help us analyze how visitors use our site.
Functional Cookies: Enable enhanced functionality and personalization.
Advertising Cookies: Used to deliver relevant advertisements to you.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Correction: You can ask us to correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data, subject to certain conditions.
Opt-Out: You can opt-out of receiving marketing communications from us.

To exercise these rights, please contact us through the appropriate channels outlined in our communications.

Children's Privacy

Our services are not directed towards individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your data to countries that may have different data protection laws than your own.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to Your Personal Information

If your personal information changes, please update it accordingly to ensure we have accurate and up-to-date information. This helps us provide you with the best possible service.

Consent

By using our services, you hereby consent to our Privacy Policy and agree to its terms.

Policy Enforcement

We take the protection of your personal information seriously and enforce our policies to ensure your data is handled securely and responsibly.

Reporting Violations

If you believe there has been a breach of this Privacy Policy, please contact us immediately so we can address the issue.